What happens if Amazon rejects my proof of address?

Remote Businesses
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If your documents are rejected, Amazon usually sends a notification explaining why. Common reasons:

  • Name or address doesn’t match your account details
  • Document is too old (must be within 180 days)
  • Poor image quality (blurry or cropped)
  • Non-accepted address type (PO box, virtual mailbox without lease/utility)

What to do:

  • Fix the mismatch (e.g., update your address in Seller Central OR get a document that matches).
  • Rescan your docs in full-page, clear quality.
  • If using a coworking or shared office, add your name to the lease and get an individual utility bill or find address service that offers proof of address.

Helpful resource: Amazon Help – Rejected Documents