What are common issues that new sellers run into during the Amazon seller account verification process?

If you’re setting up a new Amazon seller account or going through re-verification, the biggest roadblock most sellers hit is proof of address. Amazon is strict, and the wrong docs will get you stuck in review or even suspended.

Here’s a breakdown of what you need and some resources that actually help:

What Amazon Requires

  • Government-issued photo ID (passport, driver’s license, national ID)
  • Proof of address (bank statement or credit card statement):
    • Issued within the last 180 days
    • Full page, clear, and unaltered
    • Accepted formats: JPG, PNG, or PDF

Business sellers also need:

  • Certificate of Good Standing
  • Business license or tax registration
  • Registry extract showing “Active” status

Proof of Address Rules That Matter

  • Name and address must match exactly what you entered in Seller Central
  • A lease + utility bill combo is best for business accounts
  • Accepted utility bills: electricity, water, gas, internet (not VOIP)
  • Amazon does NOT accept PO boxes, virtual mailboxes, or coworking spaces unless you have a proper lease and utility bill

Helpful Resources


Pro Tips

  • Use recent docs (within 180 days)
  • If your docs aren’t in English, include a notarized translation
  • Reviews usually take 1–3 business days, but unclear docs = delays
  • If you need a compliant address, VPM TruLease provides:
    • A real commercial address
    • Signed lease agreement
    • Utility bill in your name as add-on