Are you having trouble verifying your business address with Stripe?
Stripe says they accept official documents like utility bills, leases, or bank statements—but it seems like some addresses just don’t pass.
Is there a reliable way for remote or online businesses to get an address that actually works for Stripe verification?
Why Stripe Flags Addresses
This is one of the most common frustrations for remote founders and digital entrepreneurs. Here’s the deal: Stripe doesn’t just look at your document type. They verify the address itself.
According to Stripe’s official guidance, acceptable documents include utility bills, lease agreements, bank statements, and government-issued business licenses.
The address on the document must be a real, physical location tied to your business or residence. PO Boxes, mail-forwarding services, and most virtual offices often fail these checks.
Other failure checks that might occur:
- The lease or utility bill is from a virtual office provider.
- The address doesn’t exist in USPS or Google Maps.
- There is a mismatch between the business name and the address owner.
- Documents look inconsistent or “off” to Stripe’s compliance team.
Even if your paperwork seems fine, Stripe may reject it if the system suspects it is not a verifiable, physical location.
Solutions for Remote Businesses
Some alternatives to look into that give a stronger chance for stripe could strengthen the ability for verification, however only guarantees the viability of the address itself. Remember there are many factors and checks that go into this.
TruLease
Provides a real U.S. commercial address, a signed lease agreement, and a custom utility bill tied to that space. This combination passes Stripe verification because it is from an actual office building, not a virtual office.
Pro Tips for Getting Approved Quickly
- Make sure the name and address match across all documents.
- Use a physical address with a lease or utility bill, like TruLease.
- If flagged, resubmit to Stripe with your new documents and note that it is a legitimate leased space.